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Parloa

Agentic AI platform automating customer service across voice and text.

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Berlin-based Parloa offers an agentic AI platform that automates customer service across voice and chat.

Large enterprises use it to build, train and deploy conversational agents that handle calls and messages in a natural, human-like way, rather than through the rigid scripts of older systems. It serves more than 150 enterprise customers and passed $50M in annual recurring revenue in late 2025.

As contact centers race to deploy AI, Parloa has positioned itself as an enterprise-grade option built for scale and reliability.

Startup details:

Country
🇩🇪 Germany
City
Berlin
Founded
2018
Founders
Malte Kosub, Stefan Ostwald
Funding stage
Series A+
Total funding
~$560M
Valuation
€2.8B
Unicorn
Yes 🦄
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Parloa: Agentic AI platform automating customer service across voice and text. – AI Startups Europe