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PolyAI

Conversational voice AI agents for enterprise customer service.

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London-based PolyAI builds human-like conversational voice agents that handle complex customer-service calls across multiple languages.

Unlike simple phone menus, its agents understand natural speech and resolve real issues, deployed through its Agent Studio platform. It serves enterprises across sectors with thousands of live voice deployments and has posted strong multi-year revenue growth.

Voice remains one of the hardest AI problems to get right, and PolyAI is among the European leaders.

Startup details:

Country
🇬🇧 United Kingdom
City
London
Founded
2017
Founders
Nikola Mrkšić, Tsung-Hsien Wen, Pei-Hao Su
Funding stage
Series A+
Total funding
~$200M
Valuation
€690M

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PolyAI: Conversational voice AI agents for enterprise customer service. – AI Startups Europe