Gradient Labs

Compliance-ready AI customer-service agents for regulated industries.

London-based Gradient Labs builds AI agents that handle customer service and operations for regulated industries, with a particular focus on financial services.

Compliance is built in from the start, so the agents can operate safely where mistakes carry real regulatory risk. Through its clients, the platform already touches tens of millions of end users, and it reached meaningful recurring revenue within months of launch.

It targets the gap between general-purpose AI support tools and the strict requirements of regulated sectors.